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HGH LOGISTIC LLC Privacy Policy

Last updated: October 16, 2026

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About this policy

HGH LOGISTIC LLC ("HGH," "we," "us," or "our") operates hghlogistic.com. This policy describes how we handle personal information collected through our website, inquiries submitted through it, and related communications, including text messages.

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Information we collect

Depending on your request, we collect:

- Contact information, including your name, company name, email address, and phone number.

- Shipment information, including origin, destination, load reference, pickup date, service or equipment needs, commodity, weight, pallet count, shipment frequency, and instructions.

- Messages and other information you choose to provide when requesting a quote, availability, shipment updates, carrier documents, or a driver application.

- Mobile numbers, text-message contents, and records of texting permission and opt-out requests.

- Website-use information processed by Wix Analytics to produce visitor and session statistics.

Our driver application request form collects initial contact details. It is not a full employment application. Please do not put Social Security numbers, payment-card details, medical information, or other sensitive information in general inquiry fields.

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How we use and share information

We use information to respond to inquiries, prepare quotes, discuss freight availability and requirements, coordinate services, provide shipment updates or carrier documents, and follow up on driver application requests.

We share information with service providers as needed to carry out these activities. These include Wix for website hosting, forms, and traffic analytics; Google/Gmail for email and form notifications; and Zoom Phone for business calls and text messaging. Authorized staff access information as needed for their work. We may also disclose information when required by law.

We do not sell information submitted through our forms or communications. We do not provide mobile information or SMS consent to third parties or affiliates for their own marketing or promotional purposes. Providers that help deliver our services may process information for that purpose.

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Cookies and website analytics

Our Wix-hosted site uses cookies and similar technologies for operation, security, and performance. Wix Analytics produces traffic statistics, including visitor and session counts, to help us understand website usage.

Cookies are small files stored in your browser. You can manage or block cookies through your browser settings. Blocking cookies may affect website features. For information about Wix's handling of data, see the Wix Privacy Policy at https://www.wix.com/about/privacy.

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Text messaging

We use text messages for service-related communications, such as dispatch, shipment and delivery updates, appointments, and customer service. Marketing texts require separate permission. We record texting permission and honor opt-out requests. Consent to texts is not a condition of purchase.

Message frequency varies, and message and data rates may apply. To request an opt-out, reply STOP to the number that sent the message. For help, reply HELP or contact (719) 515-9899 or dispatch.hgh@gmail.com. You may also contact us directly about a texting preference or opt-out request.

See our SMS Terms and Conditions at https://www.hghlogistic.com/sms-terms.

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Retention and security

We do not currently have a fixed retention schedule for website inquiries, related communications, or SMS consent records. You may request deletion using the contact details below. Requests are considered subject to applicable legal recordkeeping requirements. We may need to retain records of opt-outs to honor your messaging preferences.

We limit access to staff who need information for their work and use separate accounts with two-step verification. No method of internet transmission or electronic storage is completely secure.

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Privacy requests and choices

You can contact hghlogistic@gmail.com to ask about your information or request access, correction, or deletion. Depending on where you live and which laws apply, you may also have rights to a portable copy, to withdraw consent, to opt out of certain processing, or to appeal a decision about a request.

We may ask for information needed to verify your identity before responding. We will handle requests as required by applicable law. If you have an applicable right to appeal, email the same address and ask us to review the decision.

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Children's information

Our website is intended for business and professional inquiries. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can review and address it.

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Changes and contact

We may update this policy by posting a revised version and changing the date above. We will provide additional notice or obtain consent when required by applicable law.

For privacy questions or requests, contact:

HGH LOGISTIC LLC

hghlogistic@gmail.com

(719) 515-9899

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